Cancellation policy

Some items in our shop are offered as subscriptions or pre-orders. This cancellation policy explains how you can modify or cancel these types of purchases.

Subscriptions

When you purchase a subscription, you will receive recurring deliveries according to the subscription duration and frequency you selected. Your payment details will be stored securely. Each delivery will be charged separately unless you have paid in advance.

Some subscriptions may automatically renew at the end of their term. If you do not wish to renew your subscription, you can cancel it. If you would like to cancel or modify your subscription, you can do so at any time through your account. Your order confirmation emails contain links to your orders, where you can also manage your subscription.

For further details regarding returns and refunds, please refer to our Return Policy.

Pre-orders

When you place a pre-order, you are purchasing a product that is currently out of stock or not yet available but is expected to become available soon. During checkout, we may not charge any payment or may only charge a partial payment, while securely storing your payment method. The full or remaining payment may then be processed and charged at a later date.

You may cancel a partially paid pre-order that has not yet been fulfilled. Once the order has been fulfilled, it can no longer be cancelled; however, you may request a full or partial refund.

For further details regarding returns and refunds, please refer to our Return Policy.